Retail Insights Dashboard

Real-time analytics across 62 CelcomDigi retail stores

AI Powered

Today's Insights

  • trending_up Mid Valley Megamall is projected to have 35% higher traffic today due to weekend + month-end payday. Consider adding 2 staff for afternoon shift.
  • warning 3 stores in Northern region showing understaffing risk for evening peak (6-9pm). AI has suggested roster adjustments.
  • savings Optimized scheduling this week has reduced overtime costs by RM 12,450 across all stores while maintaining service levels.
directions_walk
arrow_upward +12.5%
847,234
Total Foot Traffic (This Week)
shopping_cart
arrow_upward +3.2%
24.8%
Conversion Rate
timer
arrow_downward -1.5%
8.2 min
Avg. Dwell Time
groups
arrow_upward +5.8%
92.4%
Staff Efficiency Score

Foot Traffic Trend (Today)

Customer Demographics

Top Age Group
25-34
Gender Split
52% F

Store Zone Heatmap

Entrance 342
Phones 128
Accessories 156
Plans 87
Display A 94
Display B 45
Service Counter 112
Support 38
Storage 12
Hot (100+)
Warm (50-100)
Moderate (25-50)
Cool (<25)

Queue Management

Live
47
In Queue Now
4.2
Avg Wait (min)
86%
Counter Util.
Mid Valley people 12 6.8 min
Suria KLCC people 8 4.2 min
Pavilion KL people 3 2.1 min
1 Utama people 9 5.1 min
Queensbay people 4 2.8 min

Store Performance Overview

Store Today's Traffic Conversion Avg. Queue Time Staff On Duty Staffing Status Action
Suria KLCC
Central
 2,847 28.4% 4.2 min 8 / 8 Optimal
Mid Valley Megamall
Central
 3,124 26.1% 6.8 min 7 / 9 Understaffed
Pavilion KL
Central
 2,456 31.2% 3.5 min 7 / 7 Optimal
1 Utama
Central
 2,891 23.8% 5.1 min 9 / 8 Overstaffed
Queensbay Mall
Northern (Penang)
 1,934 25.6% 4.8 min 6 / 6 Optimal
Gurney Plaza
Northern (Penang)
 1,687 27.3% 3.9 min 5 / 5 Optimal
JB City Square
Southern (Johor)
 2,234 22.9% 7.2 min 5 / 7 Understaffed
Imago Mall
Sabah (Kota Kinabalu)
 1,456 29.1% 3.2 min 5 / 5 Optimal
Vivacity Megamall
Sarawak (Kuching)
 1,623 26.7% 4.1 min 6 / 6 Optimal
IOI City Mall
Central (Putrajaya)
 2,678 24.5% 5.6 min 7 / 7 Optimal