Store Performance

Detailed analytics for individual store locations

storefront

CelcomDigi Mid Valley Megamall

location_on Lot G-035, Ground Floor, Mid Valley Megamall, Lingkaran Syed Putra, 59200 Kuala Lumpur
Manager: Siti Nurhaliza Hours: 10:00 AM - 10:00 PM Region: Central
#3 Regional Rank
arrow_upward +2 from last week
directions_walk
arrow_upward +18.3%
3,124
Today's Traffic
vs 2,640 yesterday
shopping_cart
arrow_upward +2.1%
26.1%
Conversion Rate
vs 24.0% yesterday
timer
arrow_downward -1.2 min
6.8 min
Avg. Queue Time
vs 8.0 min yesterday
sentiment_satisfied
arrow_upward +3.2%
82.4%
Customer Satisfaction
vs 79.2% yesterday

Hourly Traffic (Today)

Live

Staff On Duty

7 / 9 Required
SN
Siti Nurhaliza
Store Manager
check_circle On Floor
AH
Ahmad Hafiz
Senior Sales
check_circle On Floor
TWM
Tan Wei Ming
Technical Support
build With Customer
NA
Nurul Aisyah
Sales Executive
check_circle On Floor
KD
Kavitha Devi
Customer Service
support_agent Service Counter
MI
Muhammad Irfan
Sales Executive
free_breakfast On Break
FA
Farah Aminah
Sales Executive
check_circle On Floor
warning
2 more staff needed for projected evening peak (6-9pm)

Zone Performance

Zone Visitors Dwell Time Conversion Status
Entrance
 3,124 0.8 min -
Phone Display
 1,245 5.2 min 18.4%
Accessories
 1,567 3.8 min 32.1%
Plans Counter
 876 12.4 min 45.2%
Service Counter
 1,123 8.6 min 78.3%
Tech Support
 234 18.2 min 92.1%

Recent Alerts & Notifications

warning
Queue length exceeding threshold
12 customers waiting, avg wait 6.8 min
2 min ago
trending_up
Traffic surge detected
35% increase in foot traffic compared to same hour last week
15 min ago
check_circle
Sales target achieved
Daily postpaid activation target reached (15/15)
1 hour ago
schedule
Shift change reminder
Evening shift starts in 30 minutes (6:00 PM)
1 hour ago
inventory_2
Low stock alert
iPhone 15 Pro Max (256GB) - Only 3 units remaining
2 hours ago

Store Comparison - Central Region

Rank Store Traffic Conversion Queue Time Staff Score Overall
1 Pavilion KL 2,456 31.2% 3.5 min 94.2% A+
2 Suria KLCC 2,847 28.4% 4.2 min 92.8% A
3 Mid Valley Megamall You 3,124 26.1% 6.8 min 91.5% B+
4 1 Utama 2,891 23.8% 5.1 min 89.4% B
5 IOI City Mall 2,678 24.5% 5.6 min 88.2% B