Staff Management
Manage staff profiles, skills, and availability
248
Total Staff
186
On Duty Today
12
On Leave
92.4%
Avg. Performance
SN
Siti Nurhaliza
Store Manager
Mid Valley Megamall
Leadership
Sales
Training
96%
Performance
42h
This Week
AH
Ahmad Hafiz
Senior Sales Executive
Mid Valley Megamall
Sales
Technical
Postpaid
94%
Performance
38h
This Week
NA
Nurul Aisyah
Sales Executive
Mid Valley Megamall
Customer Service
Prepaid
91%
Performance
36h
This Week
TWM
Tan Wei Ming
Technical Support
Mid Valley Megamall
Device Repair
Technical
5G Setup
98%
Performance
40h
This Week
KD
Kavitha Devi
Customer Service
Mid Valley Megamall
Customer Service
Billing
Complaints
95%
Performance
38h
This Week
MI
Muhammad Irfan
Sales Executive
Mid Valley Megamall
Sales
Devices
88%
Performance
34h
This Week
RI
Rizal Ismail
Part-time Sales
Mid Valley Megamall
Sales
Prepaid
On Leave (Annual)
85%
Performance
0h
This Week
FA
Farah Aminah
Sales Executive
Mid Valley Megamall
Sales
Accessories
Postpaid
92%
Performance
36h
This Week
LCW
Lee Chong Wei
Senior Sales Executive
Mid Valley Megamall
Sales
Enterprise
B2B
97%
Performance
44h
This Week
PS
Priya Sharma
Sales Executive
Mid Valley Megamall
Customer Service
Sales
89%
Performance
32h
This Week
AR
Amir Rahman
Technical Support
Mid Valley Megamall
Device Repair
Troubleshooting
93%
Performance
40h
This Week
ZA
Zainab Ahmad
Sales Trainee
Mid Valley Megamall
Sales
New Hire
In Training (Week 2/4)
--
Performance
24h
This Week
Skills Matrix - Mid Valley Team
| Staff Name | Role | Sales | Technical | Customer Service | Devices | Plans | B2B |
|---|---|---|---|---|---|---|---|
| Siti Nurhaliza | Store Manager | 5 | 4 | 5 | 4 | 5 | 4 |
| Ahmad Hafiz | Senior Sales | 5 | 4 | 4 | 5 | 5 | 3 |
| Tan Wei Ming | Technical Support | 3 | 5 | 4 | 5 | 3 | 2 |
| Lee Chong Wei | Senior Sales | 5 | 3 | 5 | 4 | 5 | 5 |
| Kavitha Devi | Customer Service | 3 | 2 | 5 | 3 | 4 | 2 |
| Nurul Aisyah | Sales Executive | 4 | 3 | 4 | 4 | 4 | 2 |
Skill Level:
5 Expert
4 Proficient
3 Intermediate
2 Beginner